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People

A commitment to people and human development

We believe that sustainable growth also depends on caring for those who are part of our organisation and the communities in which we operate.

See how we have already implemented this

“True growth is measured by how we care for people as we move forward. Everything else is built from there.”

Ricardo Salgado CEO
ESG Pessoas

We promote an inclusive, safe, and motivating work environment, and we invest in the well-being, training, and skills development of our employees.

Areas of Impact

Discover how we integrate social principles at dstelecom to generate positive contributions.

General Objectives
  • Ensure reliable connectivity and access to communications to support activities and services
  • Channel resources and donations to organisations working for social causes
  • Play a more active role in supporting the most disadvantaged segments of society
  •  Encourage employees to engage in volunteer activities across various institutions
  • Help address the economic crisis
  • Convey trust and concern for employees
  • Seek internationally recognised certifications that attest to the company’s social responsibility
  • Demonstrate commitment to adopting sustainable, ethical, and socially responsible practices across all areas of operation
  • Attract and retain young talent

Health
  • Implement measures and practices that reduce health risks and promote overall well-being
  • Provide free access to medical and dental consultations
  • Provide a health card offering discounts on health-related services
  • Ensure driver safety
  • Reduce the risk of road accidents
  • Prevent fatigue and overwork
  • Promote awareness of neuroscience and mental health
  • Provide training and workshops aimed at improving employees’ mental well-being
  • Create a healthy and balanced work environment
  • Promote awareness of neuroscience and mental health

Training
  • Provide training and workshops aimed at improving employees’ mental well-being
  • Offer learning and development opportunities to employees
  • Invest in employee upskilling
  • Enhance employees’ skills, knowledge, and competencies
  • Promote continuous learning and skills development

Equality
  • Promote equal opportunities and diversity within the company
  • Implement inclusive policies and practices that value everyone’s contribution, regardless of individual characteristics
  • Contribute to the development of people with disabilities or difficulties
  • Support the integration of people with disabilities into the labour market
  • Promote the country’s equitable development

Community
  • Promote equal access to education, especially during remote schooling (telescola)
  • Provide technological resources to children without access to adequate devices
  • Provide telecommunications services to social solidarity institutions
  • Support social institutions
  • Ensure that essential telecommunications services are delivered safely and reliably in critical locations such as hospitals and health centres
  • Deploy state-of-the-art communications infrastructure in disadvantaged rural areas
  • Create economic and professional growth opportunities for the local population
  • Offer professional development programmes, partnerships with universities, and create challenges and growth opportunities for students

Food
  • Support the organisation “Refood”
  • Participate in efforts to combat food waste
  • Help distribute meals to people in vulnerable situations
  • Contribute to food security and waste reduction
  • Collaborate in the fight against hunger
  • Promote contact with nature and healthy eating
  • Encourage employees to use the community garden to grow food

Results and Initiatives

Our social efforts are aligned with the following United Nations Sustainable Development Goals:

Saúde e Bem-Estar

Good Health and Well-being

  • We provide a range of benefits that promote employees’ health and well-being: health centre, hairdresser, manicure services, sports campus, community laundry, cultural and recreational activities, libraries, and a disco.
  • Outdoor classes held during lunch breaks.
  • Provision of maternity kits for employees.
Educação de Qualidade

Quality Education

  • Creation of the dstelecom Academy.
  • Boost to corporate upskilling, with 40 hours of training per employee.
  • Ongoing mentoring programmes that accelerate and support the integration of new employees.
  • Partnerships with training institutions, such as the dstelecom Chair with the University of Minho and courses in partnership with IPCA.
  • Provision of training rooms and internship opportunities for people with disabilities through the PROJECT SEARCH programme.
Igualdade de Género

Gender Equality

  • Growth in female representation within our workforce.
  • Creation of the Diversity, Equity and Inclusion (DEI) Committee.
  • Promotion of work–life balance through flexible working hours policies and a hybrid work model.
Trabalho Digno e Crescimento Económico

Decent Work and Economic Growth

  • Continued recognition by GPTW Portugal.
  • A strong and ongoing commitment to human capital as our main asset.
  • Assurance of safe, motivating working conditions with opportunities for development and recognition.
Redução das Desigualdades

Reduced Inequalities

  • Social inclusion programmes and integration opportunities for vulnerable groups.
  • Expansion of the broadband network in rural areas, contributing to social cohesion and reducing regional disparities.
  • Ongoing dialogue with local authorities to identify and address coverage gaps, facilitating access to distance learning and remote work.
Parcerias para os Objetivos

Partnerships for the Goals

  • Collaboration with universities and training institutions to develop technical and digital skills.
  • Support for industrial and agricultural companies in remote areas through connectivity and sensorisation solutions, contributing to local economic development.

Global Commitment

Every year, we publish our environmental results in the ESG Report, which reflects the goals achieved and the challenges ahead.

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Last updated 28 January 2026